International Retail Solutions Company, Smollan, invests in RTMA to build leading route to market solutions for brands.

Smollan invest in RTMA to build leading route to market solutions for brands 5 October 2018 – South Africa, Smollan announced today the investment into RTMA to extend service capability into the consulting and managed services of route to market solutions across existing and new markets. This partnership unlocks a unique, managed service capability as […]

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We are proud to announce that Smollan has been awarded Top Employer 2019!

SMOLLAN RECOGNISED AS A CERTIFIED TOP EMPLOYER 2019 FOR THE THIRD CONSECUTIVE YEAR Smollan has been officially recognised by the Top Employers Institute as a Top Employer 2019 for excellence in employee conditions. Organisations certified as Top Employers dedicate themselves to providing the very best working environment for employees through their progressive ‘people-first’ HR practices. […]

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Smollan invests in South Africa’s favourite on-line dinner-kit service, UCOOK.

18 September 2018 International Retail Solutions Company, Smollan, expands Marketing services capability by partnering with online grocery player, UCOOK.           Johannesburg, South Africa, 18 September 2018 – International Retail solutions company, Smollan, recently announced their investment in online grocery player and dinner-kit service, UCOOK.   From 24 boxes in their first delivery […]

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Q&A with Vusi Thembekwayo – Economic futurist, venture capitalist and serial entrepreneur

We went behind the scenes and recently interviewed one of our Inspire Evolve speakers, Vusi Thembekwayo, who chatted to us about the future of global retail and what role change and innovation is playing on businesses, both on a local and global scale. Watch the full interview below.  

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Q & A with Michael Smollan – Chief Growth & Innovation Officer

Q&A with Michael Smollan, Chief Growth & Innovation Officer. We have recently touched base with Michael Smollan on his thoughts on the retail environment and what does success look like for him. About you: What does success mean to you? Success can be a number of things. It can mean a happy family, it can […]

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iTrade Smollan Brazil wins the Nespresso Supplier Awards as the best strategic partner in 2017

The Nespresso Supplier Award (NSA 2017) aims to evaluate up to 20 suppliers recognizing the vendor with the best performance in the program. The Program was created with the premise of improving the relationship between suppliers and Nespresso by strengthening communication, sustainable growth and the creation of shared value, maintaining a direct channel between Nespresso […]

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Smollan Customer interaction Centre Announced as the Best Contact Centre across EMEA at the Contact Centre World Awards in Berlin

Smollan Customer interaction Centre Announced as the Best Contact Centre across EMEA at the Contact Centre World Awards in Berlin We are elated to announce that the Smollan Customer Interaction Centre has been recognised as the best Contact Centre across Europe, the Middle East and Africa (EMEA) at the ’13th Annual’ Contact Centre World Awards, […]

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SMOLLAN INVEST IN BRAND EXPERIENCES WITH ELEVATOR AGENCY DEAL

International Retail Solutions Company Expands Retail Marketing Service Capability by Investing in South African Below-the-Line Agency Elevator                                             Johannesburg, South Africa, 17 May 2018 – International retail solutions company Smollan, recently announced the acquisition […]

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Smollan wins the diamond award for the PMR.africa awards 7 years running

Smollan was announced as the recipient of 7 PMR.africa awards, one of which is the prestigious Diamond award. Smollan has received the Diamond award in the area of Sales and Merchandising for over 7 years running. We have continued to improve over the years by not only being presented with the diamond award for the […]

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An opportunity for growth – the main market in South Africa

Over 52% of the South African population fall between LSM 4-6. This segment of the market is in a constant state of flux – moving between formal and informal retail spaces to search out the best fulfillment method for their needs – value, experience, convenience, trust and connection.  These needs are universal but the way […]

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Positioning the store of the future

In order to build the store of the future, it is critical for retailers to address the urgent need to reinvent the physical store. According to Planet Retail, one of the key capabilities to accomplish this is store positioning – delivering more value, better experiences and reasonable operating profits. While each capability is vitally important, […]

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Q & A with Rudi Nienaber – Smollan eCommerce Specialist

This month we launched our eCommerce solutions, and we thought who better than our very own eCommerce specialist to explain more about our new service offering and what exactly it is you need to know. What are your thoughts about the relationship between eCommerce and brick and mortar retail? The two are inextricably linked. There’s […]

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The store of the future is on-shelf and online

The store of the future is on-shelf and online The ‘all under one roof’ appeal of brick-and-mortar retail is being eroded by online channel growth, and while the physical store is far dead – it needs to be reinvented in order to remain relevant. eCommerce is dramatically altering the retail value chain eCommerce and digital […]

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Mobile loyalty software company wiGroup secures global investment

Mobile loyalty software company wiGroup secures global investment from Virgin Group and Smollan Virgin Group and global retail solutions company Smollan both lead share purchase Virgin Group, Smollan join Investec Asset Management, Crossfin Technology Holdings as co-shareholders in fast-growing global software business  Mobile software firm wiGroup announced that it has secured investment from two leading […]

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Smollan Annual Report 2017

In such disruptive times, understanding key drivers of change can help to prepare for the future retail landscape. View our annual report for a full retail industry overview and learn what key shifts we are likely to see in the retail industry over the next few years. Download your free copy Below : Smollan Annual […]

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Smart Technology Shapes Future Retail Experiences

How Bluetooth beacons are revolutionising retail November 2017 – Beacon technology is one of the recent tech trends disrupting the retail sector – adding value to the way consumers shop and retailers and brands collect and measure shopper and operational data. Optimising the shopping experience Beacons work using Bluetooth low-energy (BLE) wireless technology in order […]

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Smollan Certified As A Top Employer In Sa For The Second Year In A Row

It is with great pride that Smollan announces its certification as one of the 2018 Top Employers. This year marks our second consecutive accreditation of this coveted accolade. The Top Employers Institute globally certifies excellence in the conditions that employers create for their employees. The annual international research undertaken by the Top Employers Institute, recognises […]

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Smollan expands into SADC region, strategically reinforcing their presence in Africa

Smollan expands into SADC region, strategically reinforcing their presence in Africa Zambia – October 9, 2017 – International retail solutions company Smollan has announced their acquisition of leading sales and merchandising companies in Zambia, Malawi, and Botswana. About Smollan Founded in 1931, Smollan is a retail solutions company, delivering growth for retailers and brand owners […]

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SMOLLAN: Why We Are Positioned Above the Rest

Strategically differentiating ourselves in a competitive marketplace October 2017 – Did you know? 7 of the 10 top FMCG companies in the world trust us to represent their brands in store. In addition, we have a presence in half a million retail outlets across the world. With over 150 million man hours spent each year […]

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The Importance of High-Impact Corporate Social Responsibility

How we at Smollan plan on achieving our social & environmental goals by 2020 October 2017 – In a world in which there is a growing population, limited resources, climate change and high levels of inequality, business cannot continue ‘as usual’. Although we don’t manufacture or distribute products, with offices around the world, large fleets […]

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Retail: Changing Lives One Brand at a Time

The more we trade – the more we impact lives October 2017 – Over the years we have continued to develop and execute new solutions which have influenced our industry. We have remained committed to evolving with the times, ensuring that we are aware of, and responsive to our clients changing needs as the retail […]

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Business Culture – Why Core Values Matter

Brand ethics in the retail space October 2017 – When it comes to brands, consumers want to know what a brand stands for, as ultimately, brands are extensions of the lives we lead. Think of those brands you purchase over and over. Often, the reason we stay loyal to brands (even subconsciously) is because of […]

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The Buying Decision Process: Inform, Persuade and Watch Consumers Buy

Understanding The shopper journey September 2017 – These days, shoppers are visiting fewer stores and making repeat purchases at those that they perceive as offering the best value for money. That said, the shopper journey is not always so straight forward. Why do people buy what they buy, and are there any specific factors to […]

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Restructure Your Store: Knowing What to Put Where

Is your store laid out efficiently for sale optimisation? September 2017 –  Ever walked into a store and walked out with way more items than you had planned to purchase? You are not alone. Retailers certainly know how to design their stores in such a way to create tempting displays and keep consumers shopping… When […]

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Enhancing the Shopper Journey

The art of keeping consumers in-store for longer through activations & personalised experiences September 2017 – Consumer experiences these days are not simply designed; they are engineered and constructed with a clear purpose and end goal. At Smollan, we lead the way when it comes to in-store experiences, and we pride ourselves on offering an […]

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Converting Shoppers into Buyers: Turn Brand Curiosity into Commitment

How to make an impression and ensure brand loyalty for future September 2017 – We live in a hyper-competitive marketplace, and as retailers, we need to learn how to grab consumers attention within the distracted world we currently live in. With barriers in retail being broken down left and right, growth and change in the […]

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The World is a Branded Place

How activations help differentiate brands in a crowded marketplace August 2017 – The process of making a brand well known and loved by consumers is called brand activation. They are a marketing tool which helps brands to interact and connect with their target audience. They open a space for brand education for both existing customers […]

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Smollan: Women’s Day Support

How we are bridging the gap & motivating women in business August 2017 – According to a study on gender diversity in corporate leadership, “Women do not participate in the global economy to the same extent as men do”. That said, it does not mean women should not be participating more… Even though we live […]

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Increasing Fuel Prices Changes E-tailing Affordability Perception

In-store shopping remains the go-to option August 2017 – Along with the steady progression of the internet, new ways of shopping have begun to evolve and today online shopping is a worldwide phenomenon. Although the number of people who have access to the internet is increasing every year, the cost of internet access in South […]

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The Magic of Retail is in Its Inclusiveness

With diversity comes increased trade July 2017 – There are an increasing number of brands, who, as times have changed have made the choice to embrace consumer differences more so than ever before. By expanding the brands reach, these brands gain not only attention, but cultural currency. Through the implementation of a tailored “all–inclusive” approach, […]

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Keeping Customers Loyal 101

How emotional branding is changing the marketplace July 2017 – Customers expect brands to know them as individuals, rather than in a group. For this reason, brands are moving away from traditional marketing where they focus on the functional features of a product or service and are focusing more so on the overall customer experience. […]

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Smollan announced as the recipient of 7 PMR.africa awards

On 15 May, Smollan was announced as the recipient of 7 PMR.africa awards, one of which is the prestigious Diamond award. Smollan has received the Diamond award in the area of Sales and Merchandising for over 6 years running. We have continued to improve over the years by not only being presented with the diamond […]

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Smollan India named a Power Brands Rising Star

We are delighted to announce that Smollan India has been awarded the Power Brands Rising Star 2017 title at the Global Power Brands Life 2017 Summit held on May 12th, 2017. Power Brands is regarded as one of the most powerful symbols of brand excellence in India. Based on the nationwide comprehensive research conducted by the […]

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Smollan extends their footprint into General Merchandise through stake in Retail Marketing Services (RMS)

International retail solutions company, Smollan, has today announced a share acquisition of specialist, channel specific national merchandising company, Retail Marketing Services. 23 May, 2017 Johannesburg, SA – Smollan Group (Smollan) has formed a strategic partnership with Retail Marketing Services (RMS) through the acquisition of a stake in the South African market leader in sales and merchandising […]

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Pop-Up stores a new line of growth for brand owners

Over the past few months the US has begun to present sizable evidence of the decreasing growth rate of the retail sector in the form of several retailer closures. According to the business insider a large percentage of the major retailers including Macy’s, Kohl’s, Walmart, and Sears, have shut down hundreds of their stores to mitigate losses as a result of poor performing […]

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Advantage Smollan to Acquire Combera Group GmbH

Transaction ramps up Advantage Smollan’s footprint, enabling it to work with customers across Europe.  London – March 17, 2017 – Advantage Smollan Limited, the joint holding company between Advantage Solutions (Advantage) and Global Smollan Holdings (Smollan), announced today its pending acquisition of Combera Group GmbH. Combera is a specialist in outsourced sales, merchandising, auditing, activation […]

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Shifting consumer needs and driving retailer choice in 2017

Shifting consumer needs driving retailer choice in 2017 Over the past 6 years, notwithstanding the turbulent global economic tides, the retail industry has been relatively resilient in maintaining single-digit percentage growth, despite the overall global decrease in consumer confidence. According to a report done by retailnext, 94% of retail sales are still done at brick […]

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Virtual & Augmented Reality and how they are reshaping the retail space

In 2016 virtual & augmented reality transitioned from just an idea to a reality that is revolutionizing the shopper experience. VR/AR gives the consumer the option to experience the product/service without having to physically be there. The difference between the two is that VR offers the consumer a simulation and requires stand-alone equipment while AR […]

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Smollan Annual Report 2016

2016 marked 85 years of excellence for Smollan, in celebration of this milestone we have complied our first annual report that reviews the highlights of 2016, as well as our predicted focal areas for 2017. Please click here to have access to our report

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Smollan improves service delivery with Interactive Intelligence

Smollan has achieved new levels of efficiency and enhanced customer experience as a result of deploying PureCloud Engage by Interactive Intelligence Group), a global leader in cloud services for customer engagement, communications and collaboration. Smollan deployed the solution to better support its omnichannel customer engagement capability. “With integrated recording and reporting capabilities we can now […]

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Smollan celebrates its 2016 Annual All Star

On 10 November 2016, Smollan held its annual All Star awards event where we handed out over 300 awards to people at all levels in the business – in field and in office. At Smollan, our greatest asset is our people and the All Star Awards is a day to celebrate, acknowledge and reward the […]

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Smollan certified as one of the Top Employers South Africa 2017

It is with great pride that Smollan announces its certification as one of the 2017 Top Employers. The Top Employers Institute globally certifies excellence in the conditions that employers create for their employees. The annual international research undertaken by the Top Employers Institute, recognises leading employers around the world based on the outcome of a […]

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Impulse shopping in the age of the smartphone

Since the 1950’s, reasonably priced products have been strategically placed surrounding the checkout aisle, to encourage the impulse buying phenomenon. This phenomenon is characterised by a fleeting lapse in the consumers’ self-restraint, stereotypically occurring whilst waiting for the next available cashier to check out their purchase. According to Psychology Today, the spontaneous urge to spend is embedded […]

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Smollan’s commitment to the Transformation agenda

August 2016, Johannesburg – Smollan has been evaluated in terms of section 9(1) of the Broad-Based Black Economic Empowerment Act 53, using the amended Generic scorecard, as a level four contributor in August 2016. Transformation is an integral part of the organisational strategy at Smollan, and is managed as a deliberate process ensuring that empowerment […]

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Shopper conversion in the beauty & personal care industry

According to Euromonitor International’s Beauty and Personal Care 2016 edition, the ability to diversify within existing beauty portfolios to create tailored products that cater to the needs of a shifting consumer landscape is vital for a product’s survival; particularly now at time when the retail industry is under pressure as a result of global socio-economic challenges. The global beauty industry is […]

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Smollan Receives Top Honours At The W&R SETA Good Practice Awards!

We are proud to announce that Smollan has won 1st prize for the Provisional Training provider category at the 2nd Annual W&R SETA Good practice awards held in Johannesburg on 28 June 2016. Smollan were also one of 6 finalists for the Super Large Companies Category and Mmatau Morekhure, Regional Hub Manager at Smollan, was […]

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Brexit: A look at the implications for the Retail industry

In a historic referendum on Thursday June 23, the people of Britain voted in favour of a British exit from the European Union. The global economy has received the decision with great trepidation, succeeding existing concerns around muted economic growth forecast for 2016. With this unexpected turn of events it is key for retailers and Consumer goods […]

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The Growth of the Personal Shopper and convenience driven retail solutions

With South Africa recently being named “the second most stressed nation in the world”, according to Bloomberg, and consumers generally struggling to juggle the ever elusive “work-life” balance, South African shoppers are showing growing interest in retail solutions that assist with making everyday purchasing activities more convenient and seamless, whether it be through mobile banking, […]

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Smollan Group Forms Strategic Partnership with Student Village

International retail solutions company, Smollan, has recently acquired majority share in the youth marketing and graduate development company, Student Village. June 7, 2016 Johannesburg, SA – Smollan Group (Smollan) has formed a strategic partnership with Student Village Pty Ltd (Student Village) by acquiring a majority stake in the youth marketing and graduate development company. Jointly, […]

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Smollan wins the Diamond Award for the PMR.africa awards 5 years running

On 19 May, Smollan was announced as the recipient of 7 PMR.africa awards, one of which is the prestigious Diamond award. Smollan has received the Diamond award in the area of Sales and Merchandising for over 5 years running. The other awards received are as follows: 5 Gold awards 1 Silver award The PMR.africa awards […]

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